Cyber Shoplifting Costing Retailers Billions, Driving Up Prices
Chargebacks911’s COO Monica Eaton-Cardone was featured in the Staten Island Advance, discussing the staggering losses retailers are facing due to cyber shoplifting. Cyber shoplifting, otherwise known as friendly fraud or illegitimately filed chargebacks,
Accept Mobile Payment, Prevent Mobile Fraud
Monica Eaton-Cardone the COO of Chargebacks911 was featured in Total Retail discussing the evolutionary world of mobile payments. Currently, m-commerce is a hot topic within the payments industry,
Executive Profile Series with Our COO Monica Eaton-Cardone
Monica Eaton-Cardone was interviewed by the Payments Journal to offer her expert knowledge on chargebacks. Over the years, a chargeback has evolved from being a form of consumer protection to an avenue to facilitate fraud.
The deadline for the shift to EMV in the US is October 2015. This will make it that much harder for fraudsters to exploit brick and mortar retailers using fraudulent credit or debit cards. It has been predicted by experts,
Orlando CNP Expo Recap 2015
To ensure sustainability and longevity, merchants are constantly on the lookout for innovative ways to excel in the highly competitive card-not-present environment. One valuable resource is the annual CNP Expo.
For Amazon Payments Merchants, the Cost of Chargebacks Just Got Higher
Amazon Payments recently announced new and increased fees for merchants who use their services. Amazon claims these fee changes are necessary to compensate for elevated processing costs incurred by the company.
Earlier this month, PlayStation users found that their PlayStation Network accounts had been hacked, and that "the hackers had made hundreds of dollars' worth of fraudulent purchases". (1) Unfortunately for the victims, they were given just two choices by Sony: "pay hundreds of dollars to cover the fraudulent charges,
Monica Eaton-Cardone was running an e-commerce business when she ran into every retailer's nightmare: Visa and MasterCard had frozen hundreds of thousands of dollars of her funds and she could not fill orders for her customers.
Sony and Customers Clash Over Chargeback Policy
A recent scuffle between Sony and their customers illustrates the difficult situations surrounding chargebacks and begs the question: is it possible to take chargeback prevention too far?
Chargebacks911® Announces a New and Improved Client Portal
The driving force behind Chargebacks911 is simple: we manage your business’s chargebacks so you can use your most valuable resources to grow your business. As part of that promise,