Monica sLive

Monica Eaton-Cardone on Cyber Shoplifting

Cyber Shoplifting Costing Retailers Billions, Driving Up Prices

Chargebacks911’s COO Monica Eaton-Cardone was featured in the Staten Island Advance, discussing the staggering losses retailers are facing due to cyber shoplifting. Cyber shoplifting, otherwise known as friendly fraud or illegitimately filed chargebacks,

total retail

Monica Eaton-Cardone Featured in Total Retail

Accept Mobile Payment, Prevent Mobile Fraud

Monica Eaton-Cardone the COO of Chargebacks911 was featured in Total Retail discussing the evolutionary world of mobile payments. Currently, m-commerce is a hot topic within the payments industry,

payment journal monica

Our COO Interviewed by the Payments Journal

Executive Profile Series with Our COO Monica Eaton-Cardone

Monica Eaton-Cardone was interviewed by the Payments Journal to offer her expert knowledge on chargebacks.  Over the years, a chargeback has evolved from being a form of consumer protection to an avenue to facilitate fraud.

MonicaEaton CardoneInterview

Fraud May Stem From Cardholders

The deadline for the shift to EMV in the US is October 2015. This will make it that much harder for fraudsters to exploit brick and mortar retailers using fraudulent credit or debit cards. It has been predicted by experts,

CNP Expo

Orlando CNP Expo 2015

Orlando CNP Expo Recap 2015

To ensure sustainability and longevity, merchants are constantly on the lookout for innovative ways to excel in the highly competitive card-not-present environment. One valuable resource is the annual CNP Expo.

amazon pay

Pay with Amazon Issues New and Increased Fees for Merchants

For Amazon Payments Merchants, the Cost of Chargebacks Just Got Higher

Amazon Payments recently announced new and increased fees for merchants who use their services. Amazon claims these fee changes are necessary to compensate for elevated processing costs incurred by the company.

Sony Chargebacks

Sony Chargeback Policy

Sony and Customers Clash Over Chargeback Policy

A recent scuffle between Sony and their customers illustrates the difficult situations surrounding chargebacks and begs the question: is it possible to take chargeback prevention too far?

Chargeback Client Portal

Our New Client Portal Features

Chargebacks911® Announces a New and Improved Client Portal

The driving force behind Chargebacks911 is simple: we manage your business’s chargebacks so you can use your most valuable resources to grow your business. As part of that promise,