Clearwater entrepreneur turns a billing headache into a global business

global business

Source Monica Eaton-Cardone was running an e-commerce business when she ran into every retailer’s nightmare: Visa and MasterCard had frozen hundreds of thousands of dollars of her funds and she could not fill orders for her customers. The problem, according to the credit card companies, was too many disputed transactions, or chargebacks, many of them […]

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Sony Chargeback Policy

Sony Chargebacks

Sony and Customers Clash Over Chargeback Policy A recent scuffle between Sony and their customers illustrates the difficult situations surrounding chargebacks and begs the question: is it possible to take chargeback prevention too far? According to reports on Reddit, several PlayStation Network members experienced fraudulent activity on their accounts recently. Accounts were hacked, passwords were […]

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Our New Client Portal Features

Chargeback Client Portal

Chargebacks911™ Announces a New and Improved Client Portal The driving force behind Chargebacks911™ is simple: we manage your business’s chargebacks so you can use your most valuable resources to grow your business. As part of that promise, we are launching a new and improved client portal. Take a Look at What We Have to Offer […]

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Chargebacks911™ Will Sponsor The NASCAR Camping World Truck Series

Chargebacks911 Nascar

Chargebacks911™ has joined the NASCAR family as a sponsor for the NASCAR Camping World Truck Series. The company will be supporting the #94 Chevrolet Silverado team, with driver Travis Kvapil, at Daytona International Speedway on Friday, February 20th in the NextEra Energy Resources 250. Premium Motorsports co-owner, Jay Robinson said, “We are thrilled to have […]

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This Fraud May be “Friendly,” But Costs Are High


view source This holiday season, the phrase “the customer is always right” holds a new kind of menace for merchants. “No matter where you turn, they’re always right, so you can’t do anything about the problem of chargebacks because, yes, ‘the customer is always right,’” David Katzaed, manager of clothes retailer Big Drop NYC told […]

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Chargebacks and “Friendly” Fraud


Source The American Dream has long powered the aspirations of citizens with the idea that you can be whatever you want to be, work wherever you see fit, and succeed. Some might argue that with the growth of e-commerce, the American dream is now more attainable. But chargebacks rarely enter the preliminary calculations. Let’s take […]

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Monica Eaton-Cardone Brings “Friendly Fraud” to Light at Merchant Risk Council (MRC) Vegas


Source TAMPA BAY, Fla., Nov. 18, 2014 /PRNewswire-iReach/ — Monica Eaton-Cardone, a veteran risk-mitigation specialist in the payment-processing industry and driving force behind parent company Global Risk Technologies and its subsidiaries, Chargebacks911™ and eConsumerServices, will be a guest speaker at the Merchant Risk Council (MRC) Vegas to be held March 23-26, 2015 at the Aria […]

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Monica Eaton-Cardone Appointed Chief Operating Officer

monica chargebacks911

Monica Eaton-Cardone Appointed Chief Operating Officer (COO) of Chargebacks911™ Chargebacks911™, and its parent company Global Risk Technologies, is pleased to announce the formal appointment of Monica Eaton-Cardone as Chief Operating Officer. An Essential Industry Solution In 2009, Chargebacks911 was created out of absolute necessity. Along with her business partner, Monica Eaton-Cardone discovered there simply wasn’t […]

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Chargebacks911™ Questions Ethics in Chargeback Process–Biased or Robotic Practices Leaving Merchants on Hook for $40 Billion Loss


Source TAMPA BAY, Fla., Aug. 7, 2014 /PRNewswire-iReach/ — eCommerce represents one of the country’s fastest-growing segments—eMarketer estimates that “U.S. eCommerce will generate $262.3 billion in sales, an increase of 16.4% year over year and slightly higher than the 16.2% increase last year; by 2017 there will be $440 billion in sales for a compound […]

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