MasterCard’s DAF: Dispute Administration Fee

Understanding the Implications of MasterCard’s Dispute Administration Fee

Numerous fees are involved in processing payment card transactions, with funds going to various entities including issuers, card networks and acquirers.
In most situations, the merchant is debited for these reimbursements.

Visa Chargeback Reason Code 85

Chargeback Reason Code 85: Credit Not Processed

While a significant portion of chargebacks are filed illegitimately by friendly fraudsters, the blame for transaction disputes doesn’t always lie elsewhere. There are several chargebacks that result from merchant error,

Compelling Evidence

“Compelling Evidence” for Chargeback Disputes?

What Evidence Can Be Used to Challenge Chargebacks?

Each chargeback dispute requires compelling evidence to demonstrate that the chargeback is illegitimate and the original transaction is valid.
What is Compelling Evidence?
There are a myriad of different types of documentation that are considered ‘compelling evidence’.

Emphasize These 8 Skills to Enhance Customer Service

How to Build a Culture of Quality in Your Customer Service Department

Providing an exemplary customer experience is one of the most important aspects of an effective chargeback prevention strategy.
Emphasizing certain personnel skills and creating a culture of excellence will help ensure a satisfactory customer experience,

New Mobile Wallet Technology Will Revolutionize eCommerce

The Integration of OS-Pay into eCommerce Introduces New Earning Potential

A new development in mobile wallet technology is set to revolutionize eCommerce in the next two to five years. The so-called ‘OS-Pay’ could drastically change consumers’ purchasing behaviors and merchants’ fraud management.

affiliate fraud

Industry Experts Share Affiliate Fraud Insights

Industry Experts Share Real-World Examples & Address the Challenges of Affiliate Fraud

Affiliate marketing is proving itself as a viable way to generate revenue, and everyone from online merchants to networks to publishers to traffic providers are eager to cash in.

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