A Chargeback Carol

A Chargeback Carol

Learning from Chargebacks Past, Present, and Future

Let’s face it: it's nearly impossible for merchants to ignore the financial aspect of the holiday season.
While consumers may feel rather "bah, humbug"-ish about this, retailers know how high the stakes are: Black Friday is still the heaviest shopping day of the year,

2018 Holiday Sales Kickoff

2018 Holiday Sales Kickoff Infographic

Initial Data & Insights from the Thanksgiving Shopping Bonanza

The six-day stretch between Thanksgiving Eve and Cyber Monday is the unofficial kickoff of the holiday shopping season. And, if projections are correct, it’s shaping up to be a profitable one.

Credit Card Dispute

Credit Card Dispute

Get the Rundown on the Credit Card Dispute Process

A credit card dispute, more commonly known as a credit card chargeback, occurs after your customer, identifying a transaction they believe is not valid, disputes the transaction to the issuing bank.

2019 Entrepreneurship Trends

7 Entrepreneurship Trends to Watch For in 2019

The economy is booming. Stock prices are up. Unemployment is at its lowest level in years. And, if you think that sounds like an ideal environment for new start-ups and entrepreneurship trends,

Revenue Loss

Revenue Loss

Merchant Revenue Loss Came to $500 BILLION in 2017!

We’re heading into the holiday shopping season, and there’s never been a better time for eCommerce merchants. According to eMarketer, eCommerce sales during the 2018 season are projected to rise 15.3% over last year.

Chargeback Vs Refund

Chargeback vs Refund

What’s the Difference in a Chargeback vs. Refund?

Chargeback vs. refund: in either case, you’re losing money. But how do these two differ? Is one costlier than the other?
Obviously, no one likes when customers return merchandise.

Venmo Chargeback

Venmo Chargeback

Scammers Walk Off With the Goods, Leaving You to Deal With Venmo Chargebacks

Over 50 million people will take advantage of P2P mobile payments platforms like Venmo or Zelle in 2018. Like millions of other merchants,

13 Scary Chargeback Facts

13 Scary Chargeback Facts

These Terrifying Chargeback Stats Could Haunt You Well Past Halloween

What scares you most? Vampires? Mummies? A zombie apocalypse? If you’re like most eCommerce merchants, the monster in the closet takes on a completely different form: chargebacks.

Chargeback Life Cycle

Chargeback Life Cycle

Your Step-by-Step Guide to the Chargeback Life Cycle

The chargeback life cycle seems like a pretty simple, straightforward process. The customer makes a purchase, disputes it, then it’s your turn to fight the dispute.

Bank Chageback

Bank Chargeback

What Is a Bank Chargeback?

A bank chargeback is not the same as your standard payment dispute.
Your standard chargeback occurs when a transaction is reversed because something went wrong. That's the generic definition,