Investment in Veridu Part of Chargebacks911’s Strategic Expansion

Chargebacks911’s Latest Investment Enhances Ongoing Global Expansion Efforts Chargebacks911™ is pleased to announce an investment in London-based technology company, Veridu. As a world-renowned leader in the fields of risk mitigation and revenue retention, Chargebacks911™ carefully considers any strategic acquisitions and expansion opportunities that will further enhance the company’s explosive growth. After analyzing dozens of other […]

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Preparing for Increased Holiday Sales: The Definitive Guide

The Holiday Shopping Frenzy is Well Underway. Are You Prepared? eCommerce sales volume in the U.S. will increase significantly as we move into the final weeks of 2016. Online sales during the holiday shopping season are projected to rise 17% over the previous year’s figure. In fact, the number of internet users shopping online during […]

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MasterCard’s DAF: Dispute Administration Fee

Understanding the Implications of MasterCard’s Dispute Administration Fee Numerous fees are involved in processing payment card transactions, with funds going to various entities including issuers, card networks and acquirers. In most situations, the merchant is debited for these reimbursements. That’s why if fees aren’t monitored closely, merchants could ultimately pay much more than they anticipated. […]

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Monica Eaton-Cardone a Finalist for Women in IT Awards 2017

Chargebacks911™ COO Shortlisted for “Global Leader of the Year” Chargebacks911™ co-founder and COO Monica Eaton-Cardone is a finalist in the International Women in IT Awards for the second year in a row. Monica was shortlisted for the Global Leader of the Year recognition among a field of more than 350 nominations from around the world. […]

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Capitalizing on the mCommerce Revolution [INFOGRAPHIC]

How Optimizing the Mobile Customer’s Experience Could Generate More Revenue The figures are in. Mobile commerce is now a force to be reckoned with. U.S. mobile retail sales are expected to reach $204.6 billion by 2018—or four times what was spent in 2014. Consumers are showing a greater reliance on this new shopping opportunity, creating […]

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CreditCards.com Consults Monica Eaton-Cardone on Chargebacks

Chargebacks911™ COO is a Leading Expert on Chargebacks Chargebacks911™ co-founder and COO Monica Eaton-Cardone is one of the industry’s most sought-after thought leaders on chargebacks. As a result, her expertise is regularly called-on to answer a number of questions on the subject, both from business figures as well as the media. In the most recent […]

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Visa Chargeback Reason Code 85

Chargeback Reason Code 85: Credit Not Processed While a significant portion of chargebacks are filed illegitimately by friendly fraudsters, the blame for transaction disputes doesn’t always lie elsewhere. There are several chargebacks that result from merchant error, and Visa chargeback reason code 85 is one such example. What is Reason Code 85? Visa chargeback reason […]

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“Compelling Evidence” for Chargeback Disputes?

Compelling Evidence

What Evidence Can Be Used to Challenge Chargebacks? Each chargeback dispute requires compelling evidence to demonstrate that the chargeback is illegitimate and the original transaction is valid. What is Compelling Evidence? There are a myriad of different types of documentation that are considered ‘compelling evidence’. These documents help prove the legitimacy of the transaction and […]

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Emphasize These 8 Skills to Enhance Customer Service

How to Build a Culture of Quality in Your Customer Service Department Providing an exemplary customer experience is one of the most important aspects of an effective chargeback prevention strategy. Emphasizing certain personnel skills and creating a culture of excellence will help ensure a satisfactory customer experience, increased sales, fewer reputational issues, and greater revenue […]

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New Mobile Wallet Technology Will Revolutionize eCommerce

The Integration of OS-Pay into eCommerce Introduces New Earning Potential A new development in mobile wallet technology is set to revolutionize eCommerce in the next two to five years. The so-called ‘OS-Pay’ could drastically change consumers’ purchasing behaviors and merchants’ fraud management. Apple Pay and Android Pay Make Big Changes Just this week, Apple Pay […]

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