How to Reap the Rewards of Free Shipping Without Breaking the Bank

Free Shipping & Order Fulfillment: How to Maximize Your Efforts Major shopping events like Thanksgiving weekend will attract a great number of online consumers. However, deep discounts and doorbuster deals aren’t the only incentives that attract customers. Free shipping can be a compelling incentive too. What the People Want: Free Shipping Studies have found free […]

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Delayed EMV Liability Shift Brings More Harm Than Help

AFD Merchants Benefit, But Issuers, Consumers & e-Retailers Suffer When card networks announced the EMV liability shift in the U.S. would take place on October 1, 2015, they initially specified that automated fuel dispensers and ATMs would be exempted until 2017. However, recent industry developments reveal a complete transition won’t be achieved for several more […]

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Visa’s Enhanced Dispute Resolution Process: Important Policy Insight

Visa Has Implemented New Policies That Drastically Change the Chargeback Process Over the course of the next several years, Visa, the world’s largest payment card brand, will drastically alter the way in which the industry handles transaction disputes. It is imperative that merchants take the necessary actions now, in anticipation of these changes, to ensure […]

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Black Friday & Cyber Monday 2016: Sales, Stats, & Early Analysis

Did the Launch of the 2016 Holiday Season Deliver on Retailers’ Expectations? The mere mention of Black Friday calls to mind images of long lines, crowded malls, and frantic shoppers hoping to secure the best deals on the year’s hottest goods. However, sales figures for the past few years reveal a drastic shift in consumer […]

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2016 Success Stories: Consumer Preferences Driving Holiday Sales

Successful Marketing Strategies, Popular Products, and More Consumer Preferences The 2016 holiday shopping season has already proven to be one of the most impressive of recent years. What consumer preferences are driving merchants’ success this year? Noteworthy Statistics from Thanksgiving, Black Friday, and Cyber Monday During the Thanksgiving holiday weekend, online merchants generated numerous noteworthy […]

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Eaton-Cardone Recognized for Outstanding Leadership & Innovation

Chargebacks911™ COO Named Executive of the Year and Innovator of the Year Chargebacks911 is pleased to announce our COO and co-founder, Monica Eaton-Cardone, as the winner of the 2016 Innovator of the Year Stevie® Award for Women in Business. She was also recognized with the silver award in the Female Executive of the Year category. […]

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7 Entrepreneurship Trends to Watch For in 2017

What Will the Startup Landscape Look Like Going Forward? Entrepreneurship is a dynamic life path and is always evolving and changing. Different trends in entrepreneurship develop each year, providing insight as to how companies structure themselves, find investors, and present themselves to the public. These seven trends are likely to be among the most influential […]

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Monica Eaton-Cardone on Blockchain & FinTech Disruption

Chargebacks911™ COO Explains How Blockchain is Shaking Up the Finance Industry Monica Eaton-Cardone, co-founder and COO of Chargebacks911™, recently appeared as a special guest contributor on investment advising site, ValueWalk. She discussed one of the biggest shifts in finance, the rise of blockchain. What is blockchain technology, and what disruptive impact will it have on […]

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Revealing the Secret Science of Chargebacks911™

Is There a Secret Formula for Chargebacks911’s Success? To many, it can seem as though what we do here at Chargebacks911™ is magic. After all, we are able to generate better results than anyone else. Of course, there is no magic spell for revenue retention; rather, it’s our advanced, scientific approach to chargebacks which enables […]

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11 Experts Share Tips for Superb Customer Service this Holiday Season

How These 11 Businesses Prepare Their Customer Service Department for the Holidays For many businesses, the holiday season represents a significant portion of annual sales volume. Understandably, the substantial increase in customer interactions can put a strain on all departments, especially customer service. Fortunately, with a carefully constructed plan to optimize productivity, morale, and interdepartmental […]

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