Duty -Free Chargebacks

Duty-Free Shopping Chargebacks

Duty-Free Shopping May Benefit Carriers, but it May Also Cost Them

Carriers throughout the European market are currently working to catch up to their North American counterparts in terms of onboard internet access. However,

CNP Visa Chargebacks

Chargebacks911 COO Guest Feature

Monica Eaton-Cardone Provides Expertise for

Chargebacks911® COO Monica Eaton-Cardone walked readers through Visa’s new Enhanced Dispute Resolution Process in her recent think piece for popular industry publication


Monica Talks Chargebacks with

Chargebacks911® COO Monica Eaton-Cardone Featured on

Monica Eaton-Cardone, one of the world’s leading experts on chargebacks and payment disputes, shared her wealth of insight into the chargeback process in a recent feature with

Fyre Festival Lessons

Lessons From the Fyre Festival

5 Lessons the Fyre Festival Can Teach About Customer Service

Thousands of guests from around the world arrived in the Bahamas in late April 2017 for Fyre Festival—a new music event promising fun, luxury,

In AppPurchaseChargebacks

In-App Purchase Chargebacks

Don’t Play Around with Unauthorized Purchases!

What if the buyer on the other end of a transaction isn’t a criminal, but is not necessarily an authorized user, either? That’s the issue now facing thousands of digital goods merchants,

Chargebacks European Expansion

Top Talent Joining Chargebacks911’s European Expansion

Chargebacks911 Welcomes Executive Leaders Kristjan Gjura and Carolyn Sweeney

Chargebacks911® is known for delivering the market’s best strategies for revenue retention, ensuring profitability, and improving merchant-issuer relations. We are expanding fast throughout the global market and attracting top talent in the process.

Luxury Goods Fraud

Luxury Goods Fraud

How High-End Retailers Can Battle eCommerce Fraud

Big-ticket luxury items tend to attract a relatively small, yet highly-influential crowd of customers who buy based on quality and service. Unfortunately, those same items tend to attract fraudsters looking to pull a low-effort,

Is Open Data the Secret to eCommerce Fraud Detection Success?

Open Data

Is Open Data the Secret to eCommerce Fraud Detection Success?

A merchant’s revenue stream is under constant attack from criminal activity, unauthorized transactions, illegitimate chargebacks, and other threats.
Different strategies are needed to address each of these hazards,

tbt best place to work

2017 Top Workplaces Award Winner

Chargebacks911® Named One of Region’s Best Workplaces in 2017

We’re happy to announce the selection of Chargebacks911® as one of Central Florida’s best places to work in 2017.
The Tampa Bay Times honored the company with their 2017 Top Workplaces Award.

Cross Border Risk

Minimizing Cross-Border Risk

Accepting Cross-Border Sales: Tips for Balancing Risk vs. Reward

Cross-border eCommerce is growing fast, as are the risk factors associated with such transactions. With the right tools and practices in place, though, merchants can enjoy the benefits of global expansion while still protecting themselves against loss.