20 Questions & Answers About Visa's New Chargeback Dispute Process
In April 2018, Visa goes live with a new global dispute process called Visa Claims Resolution, or VCR. This new system aims to reduce timelines and simplify the chargeback dispute process by shifting from the current litigation-based model to a liability assignment model.
Everything You Need to Know About VMPI
Visa Merchant Purchase Inquiry, or VMPI, is a new feature that offers an incredible option: the chance to stop chargebacks before they are ever submitted. Obviously, that can be a real benefit to you as a merchant…but only if you can leverage the tool properly.
Monica Eaton-Cardone Offers Visa Claims Resolution Insight for Lloyds Bank Cardnet®
Chargebacks911 COO Monica Eaton-Cardone recently sat down with the market experts at Lloyds Bank Cardnet to provide insight on the hottest topic of the year in payments: Visa Claims Resolution.
Learn What VROL Does & How it Will Change Under New Visa Rules
Merchants don’t have the privilege to take it slow and easy when customers file transaction disputes. Strict timeframes, complex rules, and ambiguous dispute categories make it almost impossible to devote the right amount of attention to each case.
How New Visa Regulations Will Impact eCommerce Merchants
Card network regulations are an important part of the ongoing effort to modernize chargeback policy. Some updates are minor, while others are sweeping regulation overhauls. All are meant to improve the process…but sometimes the revisions can make life more difficult for merchants.
Visa Has Implemented New Policies That Drastically Change the Chargeback Process
Over the course of the next several years, Visa, the world’s largest payment card brand, will drastically alter the way in which the industry handles transaction disputes.
A Detailed Description of Mastercard and Visa Chargeback Reason Codes
Each chargeback is accompanied by a reason code. These numeric codes differ by card network, but all theoretically serve the same purpose: to describe the motivation behind the transaction dispute.
The Chargeback Company’s Director of Relationship Mgmt. Talks Open Global Payments
Craig McClure, The Chargeback Company’s own Director of Relationship Management, offered his near-two decades of experience to readers in a recent feature for International Banker.
Your Step-by-Step Guide to the Chargeback Life Cycle
The chargeback life cycle seems like a pretty simple, straightforward process. The customer makes a purchase, disputes it, then it’s your turn to fight the dispute.
Beyond VCR: Study Reveals the Good, the Bad & the Ugly of New Visa Rules
Have you been keeping up with Visa’s chargeback rules? Did you know that the new Visa Claims Resolution policy tosses out five decades of precedent,