Latest Guest Post Covers Initial Impact of New Visa Policy
What is Visa Claims Resolution? How will it affect online merchants, and how can you be sure you’re prepared? Chargebacks911® COO Monica Eaton-Cardone addresses these and many other questions in a recent guest feature for Multichannel Merchant.
20 Questions & Answers About Visa's New Chargeback Dispute Process
In April 2018, Visa goes live with a new global dispute process called Visa Claims Resolution, or VCR. This new system aims to reduce timelines and simplify the chargeback dispute process by shifting from the current litigation-based model to a liability assignment model.
Chargebacks911® Exec Offers Insight on Upcoming Visa Chargeback Overhaul
Chargebacks911 COO Monica Eaton-Cardone spoke with Ina Steiner of eCommerce Bytes about big changes in store for merchants and banks who accept Visa. In Steiner’s new story,
The Visa Fraud & Visa Chargeback Threshold is Changing in October 2019
Have you heard about upcoming changes to the Visa Chargeback Monitoring Program (VCMP) or the Visa Fraud Monitoring Program (VFMP)? If not,
Mastercard is Overhauling the Chargeback Process. Are You Ready?
Big changes are coming to the Mastercard payments ecosystem. Mastercard started the rollout one of the biggest changes, the Mastercard Dispute Resolution Initiative (or MDRI),
Explaining Visa Reason Code 10.1: Counterfeit Fraud
The term "counterfeit fraud" refers to specific chargeback situations defined by Visa Reason Code 10.1. To be labeled with reason code 10.1, multiple conditions must be met:
Visa reason code 10.1 was designed to replace Code 62/Counterfeit Transaction.
Everything You Need to Know About VMPI
Visa Merchant Purchase Inquiry, or VMPI, is a new feature that offers an incredible option: the chance to stop chargebacks before they are ever submitted. Obviously, that can be a real benefit to you as a merchant…but only if you can leverage the tool properly.
Monica Eaton-Cardone Offers Visa Claims Resolution Insight for Lloyds Bank Cardnet®
Chargebacks911 COO Monica Eaton-Cardone recently sat down with the market experts at Lloyds Bank Cardnet to provide insight on the hottest topic of the year in payments: Visa Claims Resolution.
Learn What VROL Does & How it Will Change Under New Visa Rules
Merchants don’t have the privilege to take it slow and easy when customers file transaction disputes. Strict timeframes, complex rules, and ambiguous dispute categories make it almost impossible to devote the right amount of attention to each case.
How New Visa Regulations Will Impact eCommerce Merchants
Card network regulations are an important part of the ongoing effort to modernize chargeback policy. Some updates are minor, while others are sweeping regulation overhauls. All are meant to improve the process…but sometimes the revisions can make life more difficult for merchants.