Search Results for: visa claims resolution

Visa Claims Resolution

Visa Claims Resolution (VCR)

20 Questions & Answers About Visa's New Chargeback Dispute Process

In April 2018, Visa goes live with a new global dispute process called Visa Claims Resolution, or VCR. This new system aims to reduce timelines and simplify the chargeback dispute process by shifting from the current litigation-based model to a liability assignment model.

What is Visa Merchant Purchase Inquiry (VMPI)?

Visa Merchant Purchase Inquiry – VMPI

Everything You Need to Know About VMPI

Visa Merchant Purchase Inquiry, or VMPI, is a new feature that offers an incredible option: the chance to stop chargebacks before they are ever submitted. Obviously, that can be a real benefit to you as a merchant…but only if you can leverage the tool properly.

Visa Resolve Online

Visa Resolve Online

Learn What VROL Does & How it Will Change Under New Visa Rules

Merchants don’t have the privilege to take it slow and easy when customers file transaction disputes. Strict timeframes, complex rules, and ambiguous dispute categories make it almost impossible to devote the right amount of attention to each case.

Visa Regulations

Visa Chargeback Regulations

How New Visa Regulations Will Impact eCommerce Merchants

Card network regulations are an important part of the ongoing effort to modernize chargeback policy. Some updates are minor, while others are sweeping regulation overhauls. All are meant to improve the process…but sometimes the revisions can make life more difficult for merchants.

Chargeback Reason Codes

Mastercard and Visa Chargeback Reason Codes

A Detailed Description of Mastercard and Visa Chargeback Reason Codes

Each chargeback is accompanied by a reason code. These numeric codes differ by card network, but all theoretically serve the same purpose: to describe the motivation behind the transaction dispute.

Craig McClure Featured on International Banker

Craig McClure Featured on International Banker

The Chargeback Company’s Director of Relationship Mgmt. Talks Open Global Payments

Craig McClure, The Chargeback Company’s own Director of Relationship Management, offered his near-two decades of experience to readers in a recent feature for International Banker.

Chargeback Life Cycle

Chargeback Life Cycle

Your Step-by-Step Guide to the Chargeback Life Cycle

The chargeback life cycle seems like a pretty simple, straightforward process. The customer makes a purchase, disputes it, then it’s your turn to fight the dispute.

New VCR Study

New VCR Study

Beyond VCR: Study Reveals the Good, the Bad & the Ugly of New Visa Rules

Have you been keeping up with Visa’s chargeback rules? Did you know that the new Visa Claims Resolution policy tosses out five decades of precedent,