Will the Mastercard Refund Authorization Mandate Prevent Chargeback Fraud? We've been discussing the new Mastercard Dispute Resolution Initiative (MDRI) and Mastercard negative option billing rules over the last few weeks. Those aren’t the only recent changes to the Mastercard network, though. In this post, we'll look at the new Mastercard Refund Authorization Mandate and see how it will impact banks
The Latest Chargeback Stats & Insights Revealed Reliable chargeback stats are sometimes hard to come by. But ongoing changes to the dispute process and a rising number of friendly fraud cases make it more important than ever for merchants to have a firm handle on the state of chargebacks in general. First introduced more than four decades ago, chargebacks were
The New Mastercard Negative Option Billing Rules Could Change How You Do Business Last week, we talked about the new Mastercard Dispute Resolution Initiative, the company’s plan to streamline chargebacks and make the process fair for both merchants and consumers. That’s not the only change coming to the Mastercard environment in 2019, though. These Mastercard negative option billing rules are
Chargebacks911® COO Wins ‘Global Leader of the Year’! Judges selected Chargebacks911® COO Monica Eaton-Cardone as the Global Leader of the Year at the 2019 Women in IT Awards London. This follows two months after her Business Leader of the Year nod from the Women in IT Awards Silicon Valley. What an honor! The Women in IT Awards recognize the achievements
Monica Eaton-Cardone is an ‘Advocate for Women’ Finalist! Monica Eaton-Cardone, Co-Founder and COO of Chargebacks911, has been selected as a finalist for the 2019 Women in Payments Advocate for Women award. This honor recognizes Monica’s tireless work in promoting women’s role in payments and other technical fields. The Women in Payments awards are an important annual recognition presented during the
Our UK Team are Finalists in Two Categories for the FStech Awards 2019 The Chargeback Company®, our UK-based subsidiary, continues to shake things up in the UK payments and banking space. The team’s latest honor is from FStech, who selected the company as a finalist in the Best Use of Data & Analytics and Technology Provider of the Year categories.
Ever-Rising Acquisition Costs Make Investments in Retention a Wise Move The cost of acquiring new buyers is always on the rise. However, the cost of retaining a loyal buyer is a fraction of the cost to acquire a new one, making retention a very wise investment, as Chargebacks911® COO Monica Eaton-Cardone explains. Monica is a leading expert in helping merchants
Monica Eaton-Cardone Shares Her View on the State of STEM for GritDaily STEM—that’s science, tech, engineering, and mathematics—is a core group of disciples for any dynamic economy. As Chargebacks911 COO Monica Eaton-Cardone notes in her recent gueast feature for GritDaily, though, women remain painfully underrepresented in STEM higher education. STEM Education is Vital to a Competitive Economy Women earned 53%
Chargebacks911® COO Explores Affiliate Fraud in Monthly Newsmax Column Affiliate marketing can be an incredibly lucrative source of traffic to eCommerce sites. Unfortunately, a significant share of it is fraudulent, as Monica explains in her latest feature for Newsmax Finance. Affiliate marketing is a form of performance-based marketing. It relies on affiliates serving as a third-party advocate of an advertiser’s
Events We're Attending
Merchant Payments Ecosystem 2019
Traffic & Conversion Summit 2019
MAG 2019 Mid-Year Conference
Who is Chargebacks911®?
Chargebacks911® is a dynamic risk management and chargeback remediation firm developed by merchants, for merchants. We dynamically help card-not-present merchants address both sides of the chargeback issue—prevention and representment.
We don’t just claim to be experts in chargeback reduction or responding to disputes: we’ve taken our experience as merchants and our expertise as industry leaders to create proprietary technologies and services that simply did not exist before … and have not been surpassed by any other source.
To see what ROI your company could expect, ask for our free custom report.
What does Chargebacks911® do?
Chargebacks911 is the original end-to-end chargeback management platform. We offer the first and only global solution that helps merchants fight chargeback fraud from both sides: prevention/risk mitigation and representment/revenue recovery.
We’re uniquely qualified in that our platform is based on both the viewpoint and practices of merchant and the viewpoint and practices of card issuers and acquirers. No one else can match our industry-leading win rate ... which is why no one else offers our performance-based ROI guarantee.
To learn more, request a free demo.
What solutions does Chargebacks911® offer?
Chargebacks911's solutions help merchants at every stage of the chargeback cycle. Using a combination of proprietary technology and expert human forensics, we track down the root cause of merchants’ chargebacks and prescribe customized solutions. This dual-layer management system provides solutions both before and after the chargeback issuance—including:
- Intelligent Source Detection™ Discover the true chargeback trigger
- Tactical Chargeback Representment Let the experts dispute chargebacks for you
- Merchant Compliance Review Eliminate merchant errors to prevent chargebacks
- Chargeback Alerts Stop criminal fraud chargebacks before they start
- Affiliate Fraud Shield Get more revenue with less risk from your affiliate programs
Is Chargebacks911® new to the industry?
Established in 2011, Chargebacks911® is no newcomer to the payments industry: our leadership consists of payment pioneers with over 145 years of combined expertise in the field. Our team developed the original comprehensive chargeback compliance solution that covers risk mitigation, remediation technology, and dispute management.
For more of the story, listen to this podcast interview with one of the company’s founders.
Which areas of chargeback management does Chargebacks911® handle?
At Chargebacks911®, we specialize in turnkey merchant solutions. Taking on responsibility for merchants’ total chargeback management allows us to fully address both sides of the chargeback issue: prevention and representment.
We also supply merchants with advisory tools like our Merchant Compliance Review--a thorough 106-point analysis designed to pinpoint any practices or oversights which might lead to chargebacks--and Affiliate Fraud Shield, designed to help maximize your affiliate marketing.
Whether you’re looking for assistance for certain aspects of your chargeback management efforts or need us to provide end-to-end support, we’re here to help. Simply sign up and leave the rest to us.