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Get up to the minute reporting on chargeback statistics for your company.
Provide access to an interface for banks to refund customers directly, avoiding chargebacks!
We will respond to disputes in the form of chargebacks and do our best to resolve these in favor of the merchant.
We use Chargebacks911 for chargeback mitigation through their alerts platform and chargeback representments through their disputes division as well as customer support to ensure we are providing best practices to and for our consumers. The owners and their team have been indispensable in helping us to grow our business and keep it healthy.
We have won almost 82% of our domestic chargebacks and nearly 70% from our international processor! I never considered the amount of revenue I was walking away from by not responding to chargebacks. Based on our average chargeback dollar amount, it really does add back to the bottom line. The team is professional and reliable.
I have worked with a lot of businesses and never experienced such efficiency! When they say this is a service that you can hire out and then walk away, you can really rest assured knowing that everything they say they will do, gets done. It's so refreshing for this day in age.
The Chargebacks911's team has over-delivered on every promise they have made me. Their program is comprehensive, providing reporting that is well in one word 'invaluable' to me and my team. Their deep understanding of merchant processing and the issues associated with chargebacks has been a huge help to us and made positive impacts on our P&L.
Chargebacks911 is here to aid merchants through our own proprietary technology. We provide a necessary function that gives merchants the freedom to do what they do best – obtain new customers and handle the ones they have. This allows merchants to really focus on their core competency and optimize their in-house skill set.
Our clients are merchants who have between 100 and 5000 chargebacks per month, who use Limelight.
If a company's business results in a large number of chargebacks during an arbitrary period of time, its bank or credit card processor may refuse to accept payments. You, the online merchant, are then out of business.
For many companies, chargebacks are a painful cost of doing business with a direct negative impact on profit. Using our representment strategy, you will win back that revenue and be able to apply it directly to your bottom line.
Our resolution service provides an interface for cardholder institutions to use, which communicates directly with the merchant by instantly obtaining a refund for a transaction that was at risk of becoming a dispute.